My Recently Visited Services

Users can request a new shared mailbox or request access to an existing shared mailbox

Users can request a new distribution list, or to be added or removed from an existing list.

List of commonly used Staff published Services and KB Articles

Links to submitted Ticket Requests and Service & KB Favorites

Submit a ticket to get something technology-related fixed that is not working right.

Faculty can request to have a user added or removed from their courses

Shared drives grant users extra storage and sharing capabilities within their departments

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Students can request assistance with D2L Brightspace tools and other related topics

Web Conferencing: Zoom

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Allows users to request peripherals.

Students can find answers to frequently asked questions or submit a question to the ATC support team.

Faculty can request to have their courses combined

List of commonly used Student published Services and KB Articles

Listing of D2L published Services and KB Articles

Users can request assistance for Jabber.

Ask a general question related to technology services provided at ARCC / ATC

Listing of published Services and KB Articles

Users can report issues they are experiencing with their software.

Faculty can request to have a user added or removed from their courses

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Request OIT Services to move and setup computers, peripherals and other technology equipment to another location

Users can request to have their name changed on their various accounts

Request computer lab and classroom software required for academic purposes