My Recently Visited Services

Listing of published Services and KB Articles

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

List of commonly used Staff published Services and KB Articles

Students can find answers to frequently asked questions or submit a question to the ATC support team.

Users can request the use of additional printers

Listing of D2L published Services and KB Articles

List of commonly used Student published Services and KB Articles

ATC Faculty and Staff can submit a request to help support students.

Links to submitted Ticket Requests and Service & KB Favorites

List of commonly used Faculty published Services and KB Articles

Instructors can request to have their courses combined

Full listing of Published Services

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Assistance for individuals with multiple StarIDs

Ask a general question related to technology services provided at ARCC / ATC

Submit a ticket to get something technology-related fixed that is not working right.

Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone

Users can request assistance or report phone-related issues

Faculty can request to have their courses combined

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Shared drives grant users extra storage and sharing capabilities within their departments

Users can request training for room technology

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Assistance for disabled and locked accounts