My Recently Visited Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Users can request a new shared mailbox or request access to an existing shared mailbox

Users can request assistance updating their college-provided software.

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Users can report issues with their devices and peripherals.

Allows users to request assistance for Microsoft (M365) related issues

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Users can report outages or issues affecting classroom technology

Ask a general question related to technology services provided at ARCC / ATC

Listing of published Services and KB Articles

List of commonly used Student published Services and KB Articles

Students can find answers to frequently asked questions or submit a question to the ATC support team.

Information regarding Microsoft Bookings

Assistance for disabled and locked accounts

Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone

Web Conferencing: Zoom

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Faculty can request to have a user added or removed from their courses

Allows users to request a change to a classroom's current technology configuration

Assistance for general questions regarding workday that do not fall under finance or HR.

Users can request assistance or report issues with printing

Instructors can request to have their courses combined

Users can request assistance for Jabber.

Students can request assistance with D2L Brightspace tools and other related topics