My Recently Visited Services

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Students can find answers to frequently asked questions or submit a question to the ARCC support team.

Users can request a change to their directory information

Students can find answers to frequently asked questions or submit a question to the ATC support team.

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Submit a request to modify an employee's access

Users can request a new shared mailbox or request access to an existing shared mailbox

Allows users to request assistance for Microsoft (M365) related issues

Assistance for disabled and locked accounts

Ask a general question related to technology services provided at ARCC / ATC

List of commonly used Student published Services and KB Articles

Listing of D2L published Services and KB Articles

ATC Faculty and Staff can submit a request to help support students.

Request OIT Services to move and setup computers, peripherals and other technology equipment to another location

Web Conferencing: Zoom

Users can request assistance for Jabber.

Faculty can request to have a user added or removed from their courses

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Full listing of Published Services

Links to submitted Ticket Requests and Service & KB Favorites

Listing of published Services and KB Articles

List of commonly used Staff published Services and KB Articles

List of commonly used Faculty published Services and KB Articles

Assistance for general questions regarding workday that do not fall under finance or HR.

Users can report issues they are experiencing with their software.