My Recently Visited Services

Ask a general question related to technology services provided at ARCC / ATC

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Users can request assistance updating their college-provided software.

ATC Faculty and Staff can submit a request to help support students.

Students can find answers to frequently asked questions or submit a question to the ARCC support team.

Information regarding Microsoft OneDrive

Links to submitted Ticket Requests and Service & KB Favorites

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Listing of published Services and KB Articles

Users can request assistance for Jabber.

Assistance for disabled and locked accounts

Request installation and/or purchase of software to be used on state-owned computers.

Users can request assistance or report phone-related issues

Students can find answers to frequently asked questions or submit a question to the ATC support team.

Submit a request to modify an employee's access

Allows users to request a change to a classroom's current technology configuration

Listing of D2L published Services and KB Articles

Students can request assistance with D2L Brightspace tools and other related topics

Faculty can request to have a user added or removed from their courses

Allows users to request assistance for Microsoft (M365) related issues

Information regarding Microsoft Bookings

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Faculty can request to have a user added or removed from their courses

Users can request a change to their directory information