Software Update Request

Service Description
  • Users can request assistance updating their installed college-provided software.
  • OIT does not provide hardware support for personal devices, but we can assist with installing approved college-provided software.
  • Software updates include software and operating system (OS) updates.
    • Devices may experience performance and/or technical issues if they fall behind on updates.
    • Devices connected directly to the college network or via VPN will receive updates automatically.
    • If you are unsure if your device is up to date, submit a request, and OIT can assist.  
    • Faculty and staff can request a time to drop off their device for updates or schedule an appointment for remote assistance.
Service Available To
  • Faculty and staff
How To Request Service
  • Click the Software Update Request button.
Learn More