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O365/OneDrive
Multi-Factor Authentication (MFA) Reset
Multi-Factor Authentication (MFA) Reset
Tags
reset
MFA
Authentication
multi-factor
Se
rvice Description
Multi-Factor Authentication (MFA) increases the security of a user's O365 account by forcing the user to authenticate their sign-in by entering a code or approving their sign-in via phone call or mobile app.
If you lose your authentication device your MFA can be reset.
At least two forms of identity verification will be needed for the reset.
The reset is usually processed within 30 minutes.
Once reset you will be prompted to set up MFA again upon signing into your O365 account.
Service Available To
Faculty, staff, and students
How To Request Service
Click the
MFA Reset
button
Learn More
View the following knowledge base articles for assistance setting up MFA:
MFA authentication using a phone
MFA authentication via Android App
MFA authentication via iPhone App
View instructions for
Setting an Alternate Sign-In and Making Changes
to your MFA.
Request MFA Reset
Blank
Related Articles (1)
MFA: How to add additional sign-in methods to your MFA
This article goes over two methods to add additonal sign-in options to MFA. User MUST already have at least one valid sign option. This article also teaches users how to change their default verification method.
Details
Service ID:
52032
Created
Fri 1/13/23 11:34 AM
Modified
Mon 6/24/24 10:56 AM
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Check out this service I found in the ARCC-ATC Client Portal service catalog.<br /><br /><a href="https://oitservices.arcc-atc.com/TDClient/2198/Portal/Requests/ServiceDet?ID=52032">https://oitservices.arcc-atc.com/TDClient/2198/Portal/Requests/ServiceDet?ID=52032</a><br /><br />Multi-Factor Authentication (MFA) Reset<br /><br />Information regarding Multi Factor Authentication (MFA) and MFA Reset Request