Popular Services

Equipment is available for pick up at the respective campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Ask a general question related to technology services provided at ARCC / ATC

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Be directed to the StarID Self Service portal to activate or reset your unique username.

Submit a ticket to get something technology-related fixed that is not working right.

Request installation and/or purchase of software to be used on state-owned computers.

Instructors can request to have a user's access granted or removed from D2L Brightspace

Request computer lab and classroom software required for academic purposes

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Users can request a new distribution list, or to be added or removed from an existing list.

Tech Tutors provide one-to-one support for online learning tools including D2L, Microsoft 365, and other department-based software.

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Allows users with disabilities to request accommodating technology.

Users can request assistance with D2L related topics

Instructors can request to have their courses combined.

Students can find answers to frequently asked questions or submit a question to the ATC support team.

Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone

ARCC or ATC Guests: Request assistance or report an incident to the OIT Service Desk

Users can request a new shared mailbox or request access to an existing shared mailbox

Allows users to request assistance for O365 related issues

ATC Faculty and Staff can submit a request to help support students.

Information regarding Microsoft OneDrive