Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech


Ask a general question related to technology services provided at ARCC / ATC


List of commonly used Student published Services and KB Articles


Links to submitted Ticket Requests and Service & KB Favorites


Listing of D2L published Services and KB Articles


Listing of published Services and KB Articles


List of commonly used Faculty published Services and KB Articles


Information regarding Multi Factor Authentication (MFA) and MFA Reset Request


List of commonly used Staff published Services and KB Articles


Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.


Users can request a new distribution list, or to be added or removed from an existing list.


Information regarding a user's voice-mail and ability to make long-distance phone calls.


Request installation and/or purchase of software to be used on state-owned computers.


ATC Faculty and Staff can submit a request to help support students.


Information regarding Microsoft OneDrive


Full listing of Published Services


Students can request assistance with D2L Brightspace tools and other related topics


Students can find answers to frequently asked questions or submit a question to the ARCC support team.


Be directed to the StarID Self Service portal to activate or reset your unique username.


Users can request to have their name changed on their various accounts


Users can report issues with their devices and peripherals.


Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources


Users can request a new shared mailbox or request access to an existing shared mailbox


Request OIT Services to move and setup computers, peripherals and other technology equipment to another location


Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.