Popular Services

Links to submitted Ticket Requests and Service & KB Favorites

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Submit a ticket to get something technology-related fixed that is not working right.

Listing of published Services and KB Articles

List of commonly used Student published Services and KB Articles

List of commonly used Faculty published Services and KB Articles

List of commonly used Staff published Services and KB Articles

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Listing of D2L published Services and KB Articles

Full listing of Published Services

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Allows users to request a change to a classroom's current technology configuration

Request installation and/or purchase of software to be used on state-owned computers.

Request computer lab and classroom software required for academic purposes

Ask a general question related to technology services provided at ARCC / ATC

ATC Faculty and Staff can submit a request to help support students.

Allows users to request assistance for Microsoft (M365) related issues

Web Conferencing: Zoom

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Users can request assistance for Jabber.

Information regarding Microsoft OneDrive

Users can request assistance or report phone-related issues