Popular Services

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Equipment is available for pick up at the respective campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Submit a ticket to get something technology-related fixed that is not working right.

Users can request to have their name changed on their various accounts

Request installation and/or purchase of software to be used on state-owned computers.

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Ask a general question related to technology services provided at ARCC / ATC

Users can request assistance with D2L related topics

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Users can request a new shared mailbox or request access to an existing shared mailbox

Submit a request to modify an employee's access

Request OIT Services to move and setup computers, peripherals and other technology equipment to another location

Tech Tutors provide one-to-one support for online learning tools including D2L, Microsoft 365, and other department-based software.

Be directed to the StarID Self Service portal to activate or reset your unique username.

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Users can request assistance or report issues with printing

Users can request a change to their directory information

Information regarding Microsoft OneDrive

Users can request assistance for Jabber.

Users can request assistance or report phone-related issues

TAC requests allow users to submit funding requests for new hardware, software, and media.

Allows users to request a change to a classroom's current technology configuration

Users can request the use of additional printers

Submit general feedback! We want to hear from you!