Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

List of commonly used Staff published Services and KB Articles

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Ask a general question related to technology services provided at ARCC / ATC

Full listing of Published Services

List of commonly used Faculty published Services and KB Articles

List of commonly used Student published Services and KB Articles

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Links to submitted Ticket Requests and Service & KB Favorites

Request installation and/or purchase of software to be used on state-owned computers.

Users can request the use of additional printers

Submit a ticket to get something technology-related fixed that is not working right.

Listing of D2L published Services and KB Articles

Users can request a change to their directory information

Assistance for disabled and locked accounts

Users can request a new distribution list, or to be added or removed from an existing list.

Users can request assistance for Jabber.

Assistance for general questions regarding workday that do not fall under finance or HR.

Be directed to the StarID Self Service portal to activate or reset your unique username.

Submit a request to modify an employee's access

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Users can request to have their name changed on their various accounts

Users can report issues they are experiencing with their software.