Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

List of commonly used Student published Services and KB Articles

Links to submitted Ticket Requests and Service & KB Favorites

Listing of D2L published Services and KB Articles

Ask a general question related to technology services provided at ARCC / ATC

Listing of published Services and KB Articles

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

List of commonly used Faculty published Services and KB Articles

ATC Faculty and Staff can submit a request to help support students.

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

List of commonly used Staff published Services and KB Articles

Full listing of Published Services

Users can request a new shared mailbox or request access to an existing shared mailbox

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Assistance for disabled and locked accounts

Users can request assistance for Jabber.

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Be directed to the StarID Self Service portal to activate or reset your unique username.

Users can request the use of additional printers

Users can request a new distribution list, or to be added or removed from an existing list.

Users can request to have their name changed on their various accounts

Web Conferencing: Zoom

Allows users with disabilities to request accommodating technology.

Allows users to request assistance for Microsoft (M365) related issues