Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Ask a general question related to technology services provided at ARCC / ATC

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Listing of D2L published Services and KB Articles

Students can request assistance with D2L Brightspace tools and other related topics

List of commonly used Student published Services and KB Articles

List of commonly used Faculty published Services and KB Articles

Users can request a new shared mailbox or request access to an existing shared mailbox

Full listing of Published Services

Faculty can request to have their courses combined

List of commonly used Staff published Services and KB Articles

Shared drives grant users extra storage and sharing capabilities within their departments

Users can report issues they are experiencing with their software.

Faculty can request to have a user added or removed from their courses

Links to submitted Ticket Requests and Service & KB Favorites

Web Conferencing: Zoom

Submit a ticket to get something technology-related fixed that is not working right.

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Instructors can request to have their courses combined

Users can request training for room technology

Listing of published Services and KB Articles

Users can request assistance updating their college-provided software.

Users can request to have their name changed on their various accounts