Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Links to submitted Ticket Requests and Service & KB Favorites

Ask a general question related to technology services provided at ARCC / ATC

Listing of published Services and KB Articles

Listing of D2L published Services and KB Articles

List of commonly used Student published Services and KB Articles

List of commonly used Staff published Services and KB Articles

Full listing of Published Services

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Users can request a new shared mailbox or request access to an existing shared mailbox

List of commonly used Faculty published Services and KB Articles

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Users can request a change to their directory information

Users can request a new distribution list, or to be added or removed from an existing list.

Assistance for disabled and locked accounts

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Information regarding Microsoft OneDrive

Users can request assistance or report phone-related issues

Allows users with disabilities to request accommodating technology.

Users can request the use of additional printers

Allows users to request peripherals.

Users can request assistance updating their college-provided software.

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources