Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Ask a general question related to technology services provided at ARCC / ATC

List of commonly used Staff published Services and KB Articles

Links to submitted Ticket Requests and Service & KB Favorites

Listing of published Services and KB Articles

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

List of commonly used Faculty published Services and KB Articles

Request installation and/or purchase of software to be used on state-owned computers.

List of commonly used Student published Services and KB Articles

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Be directed to the StarID Self Service portal to activate or reset your unique username.

Assistance for disabled and locked accounts

Submit a ticket to get something technology-related fixed that is not working right.

Users can request to have their name changed on their various accounts

Listing of D2L published Services and KB Articles

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Information regarding Microsoft OneDrive

Users can request a change to their directory information

Users can request a new shared mailbox or request access to an existing shared mailbox

Submit a request to modify an employee's access

Request computer lab and classroom software required for academic purposes

Full listing of Published Services

Users can request assistance or report phone-related issues

Users can request the use of additional printers