Popular Services

Ask a general question related to technology services provided at ARCC / ATC


Equipment is available for pick up at the respective campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech


Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.


Users can request a new distribution list, or to be added or removed from an existing list.


Information regarding Multi Factor Authentication (MFA) and MFA Reset Request


Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.


Users can connect their personal device(s) to the campus Wi-Fi network Eduroam


Submit a request to modify an employee's access


Users can request a new shared mailbox or request access to an existing shared mailbox


Users can request assistance with D2L related topics


Students can find answers to frequently asked questions or submit a question to the ATC support team.


Instructors can request to have their courses combined


Users can request to have their name changed on their various accounts


ATC Faculty and Staff can submit a request to help support students.


Submit a ticket to get something technology-related fixed that is not working right.


Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone


Shared drives grant users extra storage and sharing capabilities within their departments


Allows users to request peripherals.


Tech Tutors provide one-to-one support for online learning tools including D2L, Microsoft 365, and other department-based software.


Instructors can request to have a user's access granted or removed from D2L Brightspace


Assistance for disabled and locked accounts


Users can request assistance or report phone-related issues


Users can request the use of additional printers


Adobe Creative Cloud allows users to access several products in the Adobe Suite.


Information regarding a user's voice-mail and ability to make long-distance phone calls.