Equipment is available for pick up at the respective campus Service Desk• T124 – Anoka Ramsey – Coon Rapids• F207 – Anoka Ramsey – Cambridge• AN180 – Anoka Tech
Ask a general question related to technology services provided at ARCC / ATC
Information regarding Multi Factor Authentication (MFA) and MFA Reset Request
Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.
Users can connect their personal device(s) to the campus Wi-Fi network Eduroam
Adobe Creative Cloud allows users to access several products in the Adobe Suite.
Shared drives grant users extra storage and sharing capabilities within their departments
Users can request a new shared mailbox or request access to an existing shared mailbox
Information regarding a user's voice-mail and ability to make long-distance phone calls.
Tech Tutors provide one-to-one support for online learning tools including D2L, Microsoft 365, and other department-based software.
Web Conferencing: Zoom
Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.
Users can request to take a proctored exam.
Users can request assistance with D2L related topics
Users can request to have their name changed on their various accounts
Instructors can request to have their courses combined.
Students can find answers to frequently asked questions or submit a question to the ATC support team.
Users can request assistance for Jabber.
Assistance for individuals with multiple StarIDs
Submit a ticket to get something technology-related fixed that is not working right.
Submit a request to modify an employee's access
Request OIT Services to move and setup computers, peripherals and other technology equipment to another location
Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone
ARCC or ATC Guests: Request assistance or report an incident to the OIT Service Desk
Users can request the use of additional printers