Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Ask a general question related to technology services provided at ARCC / ATC

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Students can request assistance with D2L Brightspace tools and other related topics

Users can report issues they are experiencing with their software.

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Users can request a new shared mailbox or request access to an existing shared mailbox

Shared drives grant users extra storage and sharing capabilities within their departments

Users can request a change to their directory information

Faculty can request to have a user added or removed from their courses

Submit a ticket to get something technology-related fixed that is not working right.

Listing of D2L published Services and KB Articles

List of commonly used Faculty published Services and KB Articles

Web Conferencing: Zoom

Users can request training for room technology

Instructors can request to have their courses combined

Allows users to request a change to a classroom's current technology configuration

Users can request assistance updating their college-provided software.

Users can report outages or issues affecting classroom technology

Users can request to have their name changed on their various accounts

Faculty can request to have a user added or removed from their courses

Faculty can request to have their courses combined

Links to submitted Ticket Requests and Service & KB Favorites