Popular Services

Equipment is available for pick up at the respective campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Submit a ticket to get something technology-related fixed that is not working right.

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Users can connect their personal device(s) to the campus Wi-Fi network Eduroam

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Submit a request to modify an employee's access

Assistance with purchasing, contracts, accounts payable, invoices, budget, employee expense reimbursements, purchasing cards (Pcards), eBuilder, student and non-student payments, and any other finance related questions.

Users can request assistance for Jabber.

Request installation and/or purchase of software to be used on state-owned computers.

Users can request a change to their directory information

Tech Tutors provide one-to-one support for online learning tools including D2L, Microsoft 365, and other department-based software.

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Ask a general question related to technology services provided at ARCC / ATC

Assistance for Human Resource related questions in Workday.

Students can find answers to frequently asked questions or submit a question to the ARCC support team.

Allows users to request peripherals.

Request computer lab and classroom software required for academic purposes

Assistance for general questions regarding workday that do not fall under finance or HR.

Users can request assistance updating their college-provided software.

Users can request the use of additional printers

Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone

Request OIT Services to move and setup computers, peripherals and other technology equipment to another location

Users can request assistance or report phone-related issues

Adobe Creative Cloud allows users to access several products in the Adobe Suite.