Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Ask a general question related to technology services provided at ARCC / ATC

List of commonly used Student published Services and KB Articles

Links to submitted Ticket Requests and Service & KB Favorites

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Listing of D2L published Services and KB Articles

List of commonly used Faculty published Services and KB Articles

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Users can report issues they are experiencing with their software.

Listing of published Services and KB Articles

Full listing of Published Services

Information regarding Microsoft OneDrive

Assistance for disabled and locked accounts

Be directed to the StarID Self Service portal to activate or reset your unique username.

Users can request to have their name changed on their various accounts

Allows users to request assistance for Microsoft (M365) related issues

Submit a ticket to get something technology-related fixed that is not working right.

Faculty can request to have their courses combined

Users can request assistance updating their college-provided software.

List of commonly used Staff published Services and KB Articles

Request installation and/or purchase of software to be used on state-owned computers.

Web Conferencing: Zoom

Students can find answers to frequently asked questions or submit a question to the ATC support team.