Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

List of commonly used Staff published Services and KB Articles

List of commonly used Faculty published Services and KB Articles

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Listing of Reported Issues, Scheduled Changes, & Additional Minnstate Resources

Ask a general question related to technology services provided at ARCC / ATC

Full listing of Published Services

Links to submitted Ticket Requests and Service & KB Favorites

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

List of commonly used Student published Services and KB Articles

Users can request the use of additional printers

Submit a ticket to get something technology-related fixed that is not working right.

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Listing of published Services and KB Articles

Listing of D2L published Services and KB Articles

Students can request assistance with D2L Brightspace tools and other related topics

Users can request a change to their directory information

Users can request assistance for Jabber.

Users can request a new shared mailbox or request access to an existing shared mailbox

Assistance for disabled and locked accounts

Users can request training for room technology

Request installation and/or purchase of software to be used on state-owned computers.

Assistance for general questions regarding workday that do not fall under finance or HR.