Popular Services

Equipment is available for pick up at the respective campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech


Information regarding Multi Factor Authentication (MFA) and MFA Reset Request


ATC Faculty and Staff can submit a request to help support students.


Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.


Ask a general question related to technology services provided at ARCC / ATC


Submit a ticket to get something technology-related fixed that is not working right.


Information regarding a user's voice-mail and ability to make long-distance phone calls.


Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.


Assistance with purchasing, contracts, accounts payable, invoices, budget, employee expense reimbursements, purchasing cards (Pcards), eBuilder, student and non-student payments, and any other finance related questions.


Users can request assistance for Jabber.


Students can find answers to frequently asked questions or submit a question to the ARCC support team.


Request installation and/or purchase of software to be used on state-owned computers.


Allows users to request peripherals.


Submit a request to modify an employee's access


Tech Tutors provide one-to-one support for online learning tools including D2L, Microsoft 365, and other department-based software.


Students can request assistance with D2L Brightspace tools and other related topics


Users can connect their personal device(s) to the campus Wi-Fi network Eduroam


Users can request to have their name changed on their various accounts


Users can report issues with their devices and peripherals.


Request computer lab and classroom software required for academic purposes


Allows users to request a change to a classroom's current technology configuration


Faculty can request to have a user added or removed from their courses


Users can report issues they are experiencing with their software.


Adobe Creative Cloud allows users to access several products in the Adobe Suite.


Users can request assistance or report issues with printing