Popular Services

Devices are available for pick up at each respective Campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Information regarding Multi Factor Authentication (MFA) and MFA Reset Request

Links to submitted Ticket Requests and Service & KB Favorites

Listing of published Services and KB Articles

List of commonly used Staff published Services and KB Articles

List of commonly used Student published Services and KB Articles

Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.

Listing of D2L published Services and KB Articles

ATC Faculty and Staff can submit a request to help support students.

List of commonly used Faculty published Services and KB Articles

Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.

Adobe Creative Cloud allows users to access several products in the Adobe Suite.

Ask a general question related to technology services provided at ARCC / ATC

Full listing of Published Services

Information regarding a user's voice-mail and ability to make long-distance phone calls.

Users can request a new shared mailbox or request access to an existing shared mailbox

Users can request a change to their directory information

Users can request to have their name changed on their various accounts

Submit a request to modify an employee's access

Submit a ticket to get something technology-related fixed that is not working right.

Users can request assistance or report phone-related issues

Web Conferencing: Zoom

Be directed to the StarID Self Service portal to activate or reset your unique username.

Information regarding Microsoft OneDrive

Faculty can request to have a user added or removed from their courses