Staff Support

Assistance Offerings:

• Report an Issue
• Report a Software Issue
• Report a Device/Peripheral Issue
• Unable to login to your Email/M365 account
• Reset Multi-Factor Authentication (MFA)
• Have a Technology question?

Request Offerings:

• Phone & Printer Requests
• Software Requests
• Name Change Request
• Directory Change Request
• Room Overview & Demonstration Request
• Shared Drive Access Request
• Shared Mailbox Access Request
• Device Request
• Peripheral Request (Keyboards, Webcams, etc.)

Instructional Articles and Self-Help Information:

• New Employee Resources
• Zoom
• M365 (Email, Outlook & Office)
• Campus Wifi Networks
• Adobe Creative Cloud
• VPN Information
  • AOVPN (Always On VPN)
  • VPN Full Client (Cisco AnyConnect)
• Jabber
• College Notifications: Star Alert & Alertus