Faculty Support

Assistance Offerings:

• Report an Issue
• Report a Classroom Technology Outage
• Report a Software Issue
• Report a Device/Peripheral Issue
• Unable to login to your Email/M365 account
• Reset Multi-Factor Authentication (MFA)
• Anoka Tech - Early Alert
• Have a Technology question?

Request Offerings:

• Campus and Classroom Technology Request (Winbook Carts)
• D2L Course Change Requests
• Phone & Printer Requests
• Software Requests (User & Classroom)
• TAC Request
• Name Change Request
• Directory Change Request
• Classroom Technology Change Request
• Room Overview & Demonstration Request
• Employee Device Request
• Peripheral Request (Keyboards, Webcams, etc.)

Instructional Articles and Self-Help Information:

• New Employee Resources
• D2L Brightspace
• Zoom
• M365 (Email, Outlook & Office)
• Campus Wifi Networks
• Adobe Creative Cloud
• VPN Information
  • AOVPN (Always On VPN)
  • VPN Full Client (Cisco AnyConnect)
• Jabber
• Classroom Troubleshooting Tips
• College Notifications: Star Alert & Alertus