Service Catalog

Categories (10)

Get Help

Includes the ability to report an incident because something is broken or request information from Office of Information Technology Services.
Expand

Accounts & Access

Includes StarID information, name change, request guest account(s) and more.
Expand

Campus & Classroom Technology Support

Includes computer loaner and peripherals for telework options, requests for on-campus and classroom technology support, and more
Expand

O365/OneDrive

Information regarding Office 365 (O365). Requests include MFA reset, requesting O365 assistance, and shared mailbox requests.
Expand

Teaching & Learning

Includes D2L Brightspace, educational technology, instructional design, online education, multimedia, accessibility, and more.
Expand

Phone & Print/Copy Services

Users can request assistance with phones, printing, and copy services. Services include adding a printer, requesting phone assistance, and requesting printer assistance.
Expand

Software & Applications

Includes software purchase, and installation requests, academic software for computer lab requests, and more.
Expand

Device & Peripheral Support

Includes device requests, peripheral requests, and reporting an issue with your devices or peripherals.
Expand

Student Services

Students can find information and request assistance with their academic accounts and technology. Services include connecting to eduroam, OIT student employee application, and StarID assistance.
Expand

Workday (NextGen)

Services and information related to Minnesota State's NextGen Project & Workday implementation.
Expand

Services (3)

Student Loaner Request

Equipment is available for pick up at the respective campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech

Technology Tutor

Tech Tutors provide one-to-one support for online learning tools including D2L, Microsoft 365, and other department-based software.

Provide General Feedback

Submit general feedback! We want to hear from you!