Student Technology Resources

On behalf of our college, the Office of Information Technology (OIT) welcomes you! Congratulations on taking this important first step to further your academic career!

OIT is ready and available to address your technology needs. As you embark on this great adventure, please review the technology support links to get started. At any point you have questions, please contact us. The OIT Support Service Desk line is 763-433-1510 (Option 1)

Getting Started

Use this link to learn what software and services the Office of Information Technology provides to all students.

• Tech Help
  • Service Portal (https://oitservices.arcc-atc.com/)
  • Email (it.helpdesk@anokaramsey.edu or it.helpdesk@anokatech.edu)
  • Phone (763-433-1510 option 1)
  • Walk-in (computer labs)
  • Zoom Remote Support
  • Scheduled training
  • Tech Tutor
• Hours of Support and Computer Lab Hours
  • Using computers/signing in
  • Printing
  • Mobile Print
  • Ask questions regarding software and how to use it for school
• Loaner Device Information
• OIT-provided Training – Getting Started with college technology resources (Microsoft 365, Zoom, D2L, etc)
• StarID Support
  • What is my StarID
  • How do I activate my StarID
  • How do I update/reset my password
  • How do I change my default email address to the current college I am attending
• Username Chart
  • How do I use my StarID credentials to sign into software and services?
• WIFI
  • EduRoam - Use Minnstate credentials
  • Anoka-Guest - no password, limited access

Software Support

• Email/Office 365
  • Sign in
  • How long you keep the account
  • How to access on mobile devices
  • How to forward email (pros and cons)
  • How to install Office 365 apps
• D2L
  • Sign in with your StarID and password
  • Link to Office 365
  • Link to OneDrive
  • More customizations
• Zoom
  • Sign in
  • Recording to the cloud vs computer
    • When you record to the cloud using https://minnstate.zoom.us and signing in with your StarID credentials, the recording is automatically uploaded to MediaSpace.
• MediaSpace
  • Sign in with your StarID and password
  • Connections to Zoom Cloud recording
  • Tips and Tricks
    • Snipping tool
    • Making videos unlisted vs private vs public (start on page 6)

Additional College Resources

• Anoka-Ramsey Community College Website
  • ARCC Student Services
  • ARCC Campus Store
• Anoka Technical College Website
  • ATC Student Services
  • ATC Bookstore