Email Setup: iOS Mail (iPhone, iPad)

Article Type: How To


  • How do I set up my Mail on my iOS device (iPhone or iPad)?


  • For the best user experience it is recommended to use Outlook mobile app as the preferred email application.
  • If you prefer to use the iOS native Apple mail application (the default mail application built into iOS iPhones/iPads), follow the instruction steps below.

Instructions: Set up email account on Apple Mail


  • Step 1: Go to 'Settings' ⚙️.    
  • Step 2:: Select,'Passwords and Accounts'                       

  • Step 3: Select 'Add Account'

  • Step 4: Select 'Exchange'.



  • Step 5: Enter your Office 365 Login and 'Description'



              Description:   (Name this account- example: College email)      




  • Step 6: Select 'Sign In'.          

  • Step 7: Enter your 'StarID Password' and Select 'Sign In'.

  • Step 8: Ensure the listed options are select (green) and 'Save'

  • Step 9: Verify the new account exists.

  • Step 10: Select 'Mail' application on your device.

  • Step 10: Select 'Mailboxes'.      

  • Step 11: Select the 'Description' account name you selected for your email to view emails for that account.

Note: It may take some time to sync completely.

Mail Days to Sync

Optional: The standard mail days to sync is set to one month. If you would like access saved emails older than one month, this setting will need to be changed. If you would like to change the setting, continue with steps 9 and 10.

Step 12: Open 'Settings' > 'Passwords and Accounts' (the same steps as 1 and 2 above).

Step 13: Select 'Mail Days to Sync' and change it to 'No limit'.                 


This article is used to inform users of how to setup their college email account through iOS Mail.  

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Article ID: 120070
Mon 11/9/20 3:52 PM
Wed 5/15/24 12:33 PM