Event Support: Request Technology or Technical Assistance for a Class or Event

This article describes how to request Event Support. Event support items include additional technology needs or direct OIT support.

Article Type: How-To

---

Question: How do I create a request for additional technology or technical assistance for my event or class?

• I would like to request additional technology hardware such as computer carts, microphones/speakers, projectors/projector screens, or video cameras/tripods.
• I would like to request in-person assistance from an OIT technician (event assistance is reviewed on a case-by-case basis).

---

Answer: Staff and Faculty can request additional technology to be delivered to their class or event.

• Requests for additional technology can be created in the Service Portal.
• A technician will review your request for additional technology or technical assistance.
• A technician might contact you for additional information about your request.
• For Requests with less than 8 hours of lead-time, please contact the Service Desk at 763-433-1510.

1. Navigate to the Service Portal.
2. Click "Sign in" on the top right-hand side of the page.

•  
• 

3. Sign in with your Microsoft credentials.

• Minnstate O365 Employee Login:
  • StarID@minnstate.edu
  • StarID password
• 
•  

4. From the services.anokaramsey.edu main page, choose "Submit a Request".

•  
• 

5.  Click "Campus and Classroom Technology Support".

• 

6. From the "Campus and Classroom Technology Support" page, click "Campus and Classroom Technology Request".

• 

7. Read the Event Support Request "Overview" and "Benefits" sections.
8. When you are ready to request your technology items, click, "Request Tech Support".

• 

9. Fill out the Campus and Classroom Technology Request form.
10. Click "Request".

• Note: Some of your information will already be filled out in the form.

• 

---