Adobe Creative Cloud Installation for Staff & Faculty College Owned Devices

How To


  • How to get Adobe products installed on my college-owned device?​​​​​​
    • Acrobat Pro is listed in Creative Cloud  as Acrobat; it is named differently in the Cloud.
    • Many other apps are available (ie., Photoshop, InDesign, Illustrator, Lightroom Classic, etc...)


  • Adobe Creative Cloud is available for your college-owned device in Software Center
  • Once the authorization has been granted, you are free to begin the installation with the instructions below.
  • IMPORTANT: If you have an version of Acrobat Reader, you must uninstall the Reader first.  (Service Desk can assist)
  • IMPORTANT: If you have an older version of Acrobat Pro or Creative cloud, make sure you log out of it first.
  • Close ALL Microsoft products before installing Adobe products.
    • Outlook
    • PowerPoint
    • Excel
    • Word
  • Sign OUT of Microsoft Teams before installing
  • If working from home, connect to VPN before the next step
  • If you do not have VPN, please contact the service desk for installation.
  • Type in software center in the start menu on the device and click on it.
  • Under Applications,  find Adobe – Creative Cloud Desktop App and click on it.
  • Click on Install and follow the prompts.


  • Once installed, open the icon that looks the same as above and sign in.
  • Use your school email ( or and click continue.

  • If prompted, select Company or School account

  • Enter your StarId and password

  • The next page will say Welcome to your account.
  • Click on: View plan details or Access your apps and services.

  • Included applications and service will now appear.
  • Click on the download button to view the available apps to install
  • Click on Install to begin dowloading apps needed.

  • The image above is a small sample of apps available but not all.
  • Creative Cloud will check the system for already installed apps. A popup notification may give information to follow if there are already older Creative Cloud apps installed.
  • Please follow any directions received.
  • Adobe discourages downloading more apps than needed.  Creative Cloud takes up a lot of space on a device.
  • To use any of the apps installed on your device, open the Creative Cloud Desktop Icon on your desktop.
  • If at any time an Adobe product needs to be signed into again, follow directions listed above to sign in.
  • Detailed instructions for all products are available under Attachments 
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Article ID: 129070
Mon 3/1/21 3:37 PM
Thu 10/12/23 4:22 PM