Star Alert: Login Issues

How To:

I've forgotten my Star Alert password:

• The password is unique to the Star Alert system, so you will need to reset it. See Instructions below

I've forgotten my Star Alert Email login:

• Students and Employees should use their O365 username.
  • Students: StarID@go.minnstate.edu
  • Employees: StarID@minnstate.edu

First Time Users must complete the Sign Me Up! process to register. See article College Emergency Notifications: Star Alert & Alertus for more information

• Guest Users can attempt the Sign Me Up! option again. If the email address is already registered you will get an error message.
  • Once the registered email address is identified then the password can be reset.

Star Alert Password Reset Instructions:

• Select the "Forgot your password?" option
• Enter the Registered Email Address for your account and select "Send"
• A "Forgot Password Request" email will be sent to the Registered Email Address
  • The email can take up to 5 minutes to be delivered
  • The email is sent from noreply@blackboardconnect.com
  • The email link expires after 15 minutes
• Click on the provided link
• Answer the presented Security question
• Enter new password and Login

For questions or additional assistance, please contact the OIT Service Desk

• Request Assistance
• 763-433-1510
• IT.Helpdesk@anokaramsey.edu
• IT.Helpdesk@anokatech.edu