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How To:
I've forgotten my Star Alert password:
- The password is unique to the Star Alert system, so you will need to reset it. See Instructions below
I've forgotten my Star Alert Email login:
- Students and Employees should use their O365 username.
- Students: StarID@go.minnstate.edu
- Employees: StarID@minnstate.edu
First Time Users must complete the Sign Me Up! process to register. See article College Emergency Notifications: Star Alert & Alertus for more information
- Guest Users can attempt the Sign Me Up! option again. If the email address is already registered you will get an error message.
- Once the registered email address is identified then the password can be reset.
- Select the "Forgot your password?" option
- Enter the Registered Email Address for your account and select "Send"
- A "Forgot Password Request" email will be sent to the Registered Email Address
- The email can take up to 5 minutes to be delivered
- The email is sent from noreply@blackboardconnect.com
- The email link expires after 15 minutes
- Click on the provided link
- Answer the presented Security question
- Enter new password and Login
For questions or additional assistance, please contact the OIT Service Desk