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Setup Microsoft Authenticator App
Android - Set up Microsoft Authenticator app
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Steps to set up the Microsoft Authenticator app on your Android mobile device.
- You will need both your Android mobile device and a computer to complete the setup.
- On your Android mobile device, go to the Play Store to download, install, and open the Microsoft Authenticator app.
- Accept the Privacy Statement, Continue past "Help us improve Microsoft Authenticator"
- If asked to "Sign in with Microsoft" select Skip at the top right of the app
- At the Authenticator home screen, tap "Add Account" at the bottom or the "+" symbol at the top right
- Select "Work or school account" then Scan a QR code.
- Tap Allow if prompted to "Allow Authenticator to take pictures and record video?"
- Switch to your computer
- Browse to the Microsoft Security Info page at https://aka.ms/mfasetup
- You can also go to your Metro State email
- Sign in with your username and StarID password
- Student username: StarID@go.minnstate.edu
- Employee username: StarID@minnstate.edu
- Click Next on the prompt "More information required"
- On the Keep your account secure page
- Under Start by getting the app, click Next
- Under Set up your account, click Next
- You will now be at the Scan the QR code page, which shows the QR code
- Switch to your Android device
- Using the Microsoft Authenticator app, scan the QR code shown on the computer
- After scanning the QR code, you will see an account named MNSCU with your StarID
- Switch to your computer
- On the Scan the QR code page, click Next
- The next page will say "Microsoft Authenticator. Let's try it out" and show a 2-digit number.
- A notification will be sent to your Android device
- Switch to your Android device
- Open the Microsoft Authenticator app (or tap on the notification received)
- You will be asked "Are you trying to sign in?" and prompted to enter the 2-digit number shown on the computer
- Enter the number and tap Yes
- Switch to your computer
- You will see "Notification Approved." Click Next
- You will see "Success" and a list of your MFA sign-in methods. Click Done
- You may see a prompt to "Stay signed in?" on the computer. Click Yes
- You have finished setting up MFA on your Android mobile device.
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Information Security:
What should I do when I get a verification request I don’t recognize?
If you receive approval requests for access to your Office 365 and you are not actively signing in to Minnesota State O365 connected applications (in other words you did not just attempt to log in to your O365 account using your Minnesota State O365 login credentials) then deny the access.
Stay Vigilant:
- You will not be prompted by MFA without your attempt to log in. MFA verification will never prompt you first. Do not approve or take action on any prompts if you are not logging into your account.
- No one, including IET Services, Metropolitan State University, Minnesota State Colleges or Universities, or other entities which may appear to be related, will ever contact or prompt you to ask you to “approve” an MFA notification or ask for a verification code.
- Do not press # key for verification or enter verification code if you receive a voice call on your mobile device, office, or alternate phone. Ensure your spouse or trusted family doesn’t automatically enter the key(s) without checking with you first.
iPhone - Set up Microsoft Authenticator App
- You will need both your iPhone and a computer to complete the setup.
- On your iPhone, go to the App Store to download, install, and open the Microsoft Authenticator app.
- Accept the Privacy Statement, Continue past "Help us improve Microsoft Authenticator"
- If asked to "Sign in with Microsoft" select Skip at the top right of the app
- At the Authenticator home screen, tap "Add Account" at the bottom or the "+" symbol at the top right
- Select "Work or school account" the Scan a QR code
- Tap OK if prompted "'Authenticator' Would Like to Access the Camera"
- Switch to your computer
- Browse to the Microsoft Security Info page at https://aka.ms/mfasetup
- You can also go to your Metro State email
- Sign in with your username and StarID password
- Student username: StarID@go.minnstate.edu
- Employee username: StarID@minnstate.edu
- Click Next on the prompt "More information required"
- On the Keep your account secure page
- Under Start by getting the app, click Next
- Under Set up your account, click Next
- You will now be at the Scan the QR code page, which shows the QR code
- Switch to your iPhone
- Using the Microsoft Authenticator app, scan the QR code shown on the computer
- After scanning the QR code, you will see an account named MNSCU with your StarID
- Switch to your computer
- On the Scan the QR code page, click Next
- The next page will say "Microsoft Authenticator. Let's try it out" and show a 2-digit number.
- A notification will be sent to your iPhone
- Switch to your iPhone
- Open the Microsoft Authenticator app (or tap on the notification received)
- You will be asked "Are you trying to sign in?" and prompted to enter the 2-digit number shown on the computer
- Enter the number and tap Yes
- Switch to your computer
- You will see "Notification Approved." Click Next
- You will see "Success" and a list of your MFA sign-in methods. Click Done
- You may see a prompt to "Stay signed in?" on the computer. Click Yes
- You have finished setting up MFA on your iPhone.
Information Security:
What should I do when I get a verification request I don’t recognize?
If you receive approval requests for access to your Office 365 and you are not actively signing in to Minnesota State O365 connected applications (in other words you did not just attempt to log in to your O365 account using your Minnesota State O365 login credentials) then deny the access.
Stay Vigilant:
- You will not be prompted by MFA without your attempt to log in. MFA verification will never prompt you first. Do not approve or take action on any prompts if you are not logging into your account.
- No one, including IET Services, Metropolitan State University, Minnesota State Colleges or Universities, or other entities which may appear to be related, will ever contact or prompt you to ask you to “approve” an MFA notification or ask for a verification code.
- Do not press # key for verification or enter verification code if you receive a voice call on your mobile device, office, or alternate phone. Ensure your spouse or trusted family doesn’t automatically enter the key(s) without checking with you first.