What is the campus store refund/return policy?

Question: What is the campus store refund/return policy?

Answer: 

The Campus Store accepts returns within the first 2 weeks of the beginning of the semester, or 2 weeks from the beginning of a late start class, 1 week for Summer semester.  

https://bookstore-cr.anokaramsey.edu/SiteText?id=81552

• Books must be in their original condition with all components and receipt.

• Books with a protective seal, which has been opened/removed will be accepted at the discretion of the bookstore.  A $10 re-shrink wrapping fee may apply.

• New materials that have been written in or have had pages removed cannot be returned.

• Activated access codes cannot be returned.

• Defective materials will be refunded or replaced at the Campus Store’s discretion.  Used books are sold "As Is".

• Online Purchase Returns: Items purchased from this website may be returned for a refund at our bookstore with the shipment's receipt (packing list). Items may also be shipped back to the campus store, postage prepaid with the original receipt. The return period and shrink wrap requirements above apply. Shipping charges are non-refundable. Please notify us within 3 business days from receipt of your order if there were any items damaged during shipment or if there are any discrepancies. If you chose in-store pickup for your online order, the bookstore will hold your order until the 10th day of the fall/spring semester (5th day of the summer semester) or 10 business days from the order date, whichever is later. If you paid with financial aid, your order is refunded the 10th day of the fall/spring semester (5th day of the summer semester).

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