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Article Type: How-To
Question: Can I recall an email I have sent?
- I would like to "un-send" an email that I recently sent.
Answer: Yes. You can recall the message but the process is not fool-proof.
- Under certain circumstances, there are steps you can take to recall an email.
The following method will work under these circumstances.
- The recipient of the email must be inside the Microsoft Exchange email system
- Example: You can recall an email to a co-worker, but not someone who has a Gmail, Yahoo, or other business email address.
- The email must not have been read already by the recipient.
- Outlook will instead politely ask the recipient to delete the message.
- The recipient has not disabled the feature.
- If the feature is disabled, Outlook will ignore incoming recall requests.
Recall an Outlook Email Message
- For the most recent instructions, follow Microsoft's official guide which can be found here.
Remember:
- Check for spelling, grammar, and other errors.
- Ensure that you have included the correct recipients (check the email address carefully).
- Ensure that the data you are sending is not private (student records).
- Ensure that the message you are sending is safe for others to open. For example, do not forward emails that contain attachments or links from unknown senders.