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Article Type: General Information
Question:
- Do I need a different MFA setup if I already have MFA setup for Office 365?
- What changes do I need to make with my Perceptive Content application on my computer?
- What if I do not have MFA setup for Office 365?
- Do I have to repeat the steps every time I log into Perceptive Content client version?
- If I log out or client times out do I need to re-authenticate again?
- What is the time out for Experience and Client version?
- Do I need to follow the steps if I am using AR-SLATE to access Perceptive Content?
Answer:
Do I need a different MFA setup if I already have MFA setup for Office 365?
- No, you do not need to change your authentication options or process for Experience.
What changes do I need to make with my Perceptive Content application on my computer?
What if I do not have MFA setup for Office 365?
- All ARCC and ATC Staff, Faculty, Students, and Contract Employees have been configured to use MFA to access Microsoft/Office 365 programs.
- If you have not accessed a Microsoft 365 program like Outlook since November 1, 2021, please follow the step-by-step instructions to setup MFA.
Do I have to repeat the steps every time I log into Perceptive Content client version?
- No, you only need to do this once on a computer.
- If you are using Perceptive Content on more than one computer, you will need to repeat the configuration process for each computer.
If I log out or client times out do I need to re-authenticate again?
- When you logout (Perceptive Content client or computer) or login times out you will need to re-authenticate, unfortunately there is no way around it.
- Experience you can just reconnect.
What is the time out for Perceptive Content Client and Experience?
- Timeout for Client is currently 75 minutes.
- Timeout for Experience is 30 minutes.
Do I need to follow the steps if I am using AR-SLATE to access Perceptive Content?
- Yes, you will need to authenticate your Perceptive Content connection, regardless of how you access Perceptive Content.