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On behalf of our college, the Office of Information Technology (OIT) welcomes you! Thank you for joining our college and providing excellence in education. We look forward to the great things we will do together.
OIT is ready and available to address your technology needs. Whether you are new to ARCC/ATC and MinnState, or joining us from another MinnState institution, we are here to make your technology transitions smooth. Please review the technology support links below to get you started. Towards the bottom of the page, there are additional resources that you may share with your students. At any point you have questions, please contact us. We are here to support you.
The OIT Support Service Desk line is 763-433-1510 (Option 1)
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| Learning Resources |
Anoka-Ramsey Community College |
Anoka Technical College |
| College Website |
https://www.anokaramsey.edu/ |
https://anokatech.edu/ |
Brightspace Desire2Learn - D2L
A learning management system (LMS) where your courses and content for those courses reside
Search for D2L Help topics |
https://anokaramsey.learn.minnstate.edu
Log in help click here |
https://anokatech.learn.minnstate.edu
Log in help click here |
Microsoft 365 (M365) - Email Access
A collection of Microsoft learning tools used for communication, word processing, presentations, etc.
Knowledge Base(KB) article - M365 Log in Help |
Go to college website
https://www.anokaramsey.edu/
Click on
Employees => Email |
Go to college website
https://anokatech.edu/
Click on
Student Email |
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The following items will be an issue if your StarID password does not work with your email account but works in other areas:
- Your password is out of sync with all the systems.
- Your password includes consecutive letters in your password that spell out a 'real' name or word.
You need to reset your starid password if you are unable to access your email, yet access to other resources is working.
- It can take up to 30 minutes for your new password to synchronize to all the systems.
- Use the Chrome browser for best results.
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Multi-Factor Authentication (MFA)
An additional layer of security around Microsoft 365 products |
https://minnstate.edu/mfa |
Zoom
A video/teleconferencing tool that connects you to your colleagues/peers, students, and other college resources, while you are a distance or in-person learner. Do not use or create a 'free' zoom account. Instead, use your StarID to access MinnState's provided account. |
https://minnstate.zoom.us |
Kaltura Mediaspace
A video repository where your recorded videos are automatically uploaded and stored (when using Zoom recording in the cloud). |
https://mediaspace.minnstate.edu |
StarID Portal
A one-stop spot for all things StarID. |
https://starid.minnstate.edu |
Eduroam Wireless
A connection with most MinnState colleges including Anoka Ramsey Community College and Anoka Technical College. Click here to find out more and how to connect your device. |
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Telework Tools
VPN, AR-Slate and Jabber are some of the tools available to you as a "telework tool".
VPN allows for remote employees (staff and faculty) to connect to ON-campus only resources like the student database system.
AR-Slate is a remote desktop connection that uses VPN to simulate a college-computer desktop and has desktop links to most commonly used applications.
Jabber is a 'soft phone'/phone software that mimics your desk/office phone.
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| Additional Technology Resources |
Anoka-Ramsey Community College |
Anoka Technical College |
OIT Service Portal
A single location where you can submit, view, and edit your technology support tickets. |
https://services.anokaramsey.edu |
https://services.anokatech.edu |
Tech News
A secondary site that hosts many technology articles that have not yet been moved to the OIT Service Portal. |
https://arcctechnews.com |
https://atctechnews.com |
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Intranet Site and Technology Tools
A landing page for employees to access all building, resource, department links, including Human Resources, Network Security Requests (NSR), Faculty Resources, etc. Use your Office 365 username to access.
To access network shares, setup phone & printer access for new employees, an NSR must be submitted by the reporting supervisor.
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Go to college website
https://www.anokaramsey.edu/
Click on
Employees => Intranet |
Go to college website
https://anokatech.edu/
Click on
Faculty & Staff |
Student Loaner Devices
Share this information with your students who need loaner technology during the academic year. Student can Complete this form if they need a device. |
Technology Tutor
Students can use Use this form to schedule time to work with a peer technology tutor who can assist them with learning the technology tools like Office 365, D2L, accessing Email, Zoom, etc. |
Service Status and Outages
Use this site for up-to-date information on applications and service outages. (URL pending) |
Which Username to Use
Use this chart for help on which username/ID to use when you are accessing college resources. |