Popular Services

Equipment is available for pick up at the respective campus Service Desk
• T124 – Anoka Ramsey – Coon Rapids
• F207 – Anoka Ramsey – Cambridge
• AN180 – Anoka Tech


Information regarding Multi Factor Authentication (MFA) and MFA Reset Request


Faculty-Staff Technology requests for New Employee devices, Loaner-Telework support, Device Replacement review, or New Hardware purchase.


Ask a general question related to technology services provided at ARCC / ATC


Request support and/or equipment for classroom instruction or campus events. Requested technology includes Winbook carts, microphones, speakers, and more.


Users can request to have their name changed on their various accounts


Users can connect their personal device(s) to the campus Wi-Fi network Eduroam


Submit a request to modify an employee's access


Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone


Tech Tutors provide one-to-one support for online learning tools including D2L, Microsoft 365, and other department-based software.


Students can find answers to frequently asked questions or submit a question to the ATC support team.


Be directed to the StarID Self Service portal to activate or reset your unique username.


Request installation and/or purchase of software to be used on state-owned computers.


Submit a ticket to get something technology-related fixed that is not working right.


Instructors can request to have their courses combined


Users can request a new shared mailbox or request access to an existing shared mailbox


Users can request the use of additional printers


Information regarding a user's voice-mail and ability to make long-distance phone calls.


Information regarding Microsoft Bookings


Allows users with disabilities to request accommodating technology.


Users can request to take a proctored exam.


Users can request assistance with D2L related topics


Request assistance for the campus mobile app.


Users can request support for proctored exams.


Instructors can request to have a user's access granted or removed from D2L Brightspace